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    • David M. Buergler
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      • Kristy Phillips
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  5. What to do after an insurance denial for flood damage

What to do after an insurance denial for flood damage

On Behalf of The Hodge Law Firm, PLLC | Apr 22, 2024 | Bad Faith Insurance |

Experiencing flood damage in your home is a distressing event, and dealing with insurance claims can add an additional layer of stress. In Texas, where floods can happen frequently depending on the area, homeowners often rely on their insurance to help cover the costs of damage.

However, it’s not uncommon for insurance companies to deny flood damage claims, especially if they find that the policy does not specifically cover such events. Understanding your policy and knowing what steps to take if your insurance company denies your claim are necessary in navigating this challenging situation.

Review your insurance policy

The first step is to carefully review your insurance policy to understand the specifics of what is covered and what is not. Many homeowners are surprised to find that their standard homeowner’s insurance does not include flood damage. Flood insurance is typically purchased separately through programs like the National Flood Insurance Program. Confirm whether you have this coverage and understand the limitations and deductibles that apply.

Document the damage

Before cleaning up from the flood, make sure to document all the damage thoroughly. Take photos or videos of your home, showing the extent of the water damage and any damaged property, including furniture, electronics, and structural damage. This documentation can be crucial in appealing a denied insurance claim or for tax deductions and other assistance programs.

File an appeal

If you believe the insurance company should cover your flood damage based on your policy, you have the right to appeal the insurance company’s decision. Submit a formal appeal letter to your insurer, including all your documentation of the damage and any relevant details from your policy that support your case. Be clear and precise in explaining why you believe they should cover the claim.

Explore government assistance and grants

If your insurance does not cover the flood damage and your appeal does not change the decision, look into government assistance. Federal and state programs may offer recovery grants or loans to homeowners affected by natural disasters, including floods. These can provide some financial relief to help you repair and rebuild.

By knowing what steps to follow after the insurance company denies your claim, you can better navigate the recovery process. Although it might take time and persistence, these steps can help you find a path forward after flood damage in Texas.

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